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performance evaluation
We are devoted to providing our clients the best consultants in the ERP, CRM, EAI, and BI marketplace. Please take a moment to complete the performance evaluation form below. Your input will help us to better serve you in the future.
Name
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Company name
*
Email address
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Work phone
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Cell phone
B2B Workforce Consultants Name
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Please rate the Consultant by the following criteria.
1=Best Rating 5=Worst Rating
Performance:
1)
How satisfied is your company with the total performance of B2B Workforce?
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2)
How satisfied is your company with the total performance of your B2B Workforce Consultant?
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Reliability:
3)
How reliably do you think B2B Workforce follows through on its commitments?
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4)
How reliably do you think your B2B Workforce Consultant followed through on their commitments?
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Timeliness:
5)
How satisfied do you feel with the timeliness of B2B Workforce’s ability to provide a resource for your project?
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6)
How satisfied do you feel with the timeliness of your B2B Workforce Consultant’s ability to deliver results for your project?
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Quality of Service:
7)
How satisfied do you feel with the quality of service provided by B2B Workforce?
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8)
How satisfied do you feel with the quality of service provided by your B2B Workforce consultant(s)?
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Personnel:
9)
How satisfied do you feel about the attitude, courtesy, and professionalism of B2B Workforce’s staff (operations, resource managers, business development team)?
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10)
How satisfied do you feel about the attitude, courtesy, and professionalism of your B2B Workforce’s Consultant(s)?
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Business Relations:
11)
Please rate the ease of doing business with B2B Workforce compared to other companies in this industry.
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12)
Please rate the ease of doing business with your B2B Workforce Consultant.
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Costs:
13)
How closely did your final costs correspond to your expectations at the beginning of the project?
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Accuracy:
14)
How closely did your final costs correspond to your expectations at the beginning of the project?
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Customer Support:
15)
How satisfied do you feel about the customer support your received from B2B Workforce?
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Responsiveness:
16)
How responsive do you think B2B Workforce has been to information requests, issues, or problems that arose throughout the course of your project?
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Industry Knowledge:
17)
How knowledgeable was your B2B Workforce consultant about the products he/she worked with on your project?
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Results:
18)
Please rate the effectiveness of the consultant to perform the tasks for which he/she was hired.
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Recommendation:
19)
At would level would you rate your likelihood to recommend this consultant for other similar projects?
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